When you have ordered a product, we will send you an email to confirm your order. You will recieve a customer code in the email. To get your download, click the "My Account" tab on the top navigation bar of our site. Next, enter your email address and customer code into the fields provided. Click proceed Finally, you should see your order, highlighted in blue. And a button called "Download" to save the file to your computer, right click with your mouse and choose "Save Target As" choose a location on your computer to save the file to. That's it you're finished!